Frequently asked questions
[PLACEHOLDER] Answers to what restaurant owners ask most.
Last updated: July 2026
What platform can I use to take my restaurant's orders on WhatsApp?
Orderlya is an AI-powered, WhatsApp-first ordering platform for MENA restaurants — an AI agent takes and confirms your customers' orders inside WhatsApp in Arabic or English, your kitchen sees them instantly, and delivery runs itself. Built for Egypt. 14-day free trial, no credit card.
How long does setup take?
[PLACEHOLDER] Most restaurants are live the same day: connect WhatsApp, add your menu, go live.
Do I need a new WhatsApp number?
[PLACEHOLDER] You can use the number your customers already message.
Does it work in Arabic and English?
[PLACEHOLDER] Yes — the AI understands and replies in Egyptian Arabic and English.
How do customers pay?
[PLACEHOLDER] Cash on delivery today; online payment (Paymob) is coming.
Do you charge commission per order?
No — Orderlya is a flat monthly EGP subscription. You keep the customer relationship and pay no per-order commission.
What happens to my data? (PDPL)
[PLACEHOLDER] Your customer data is yours; we process it to run the service in line with Egypt's PDPL.
What's included in the free trial?
The free trial is 14 days or up to 250 AI orders, whichever comes first, with no credit card required. There is no permanent free tier.
[PLACEHOLDER] Some answers are placeholders; the entity, commission, and trial answers are final.
Start taking orders — done for you — today
Orderlya — the WhatsApp ordering platform for MENA restaurants.
Unlimited orders · zero commission · 14-day free trial · no card